Gareth Davies

Information

Position

Head of Fraud

Award winning anti-fraud leader and author of The Service Mindset (https://www.amazon.co.uk/dp/B0FGV5R1CW) Fraud prevention isn’t just about stopping the bad guys - it’s about protecting businesses, assisting colleagues, and enhancing the customer experience. I believe in leaving things better than I found them, whether that’s fraud strategy, leadership, or the teams I work with. With 20+ years in the industry, I’ve seen how fraud evolves - and how prevention must evolve with it. I combine AI tools, data enrichment, and predictive modelling with real-world experience to create solutions that don’t just look good on paper, but actually work. As a global fraud leader, I specialise in cutting through complexity, building strong teams, and driving practical innovation - not change for the sake of it, but meaningful improvements that make an impact! Along the way, I’ve been fortunate to have my work recognised with industry awards for innovation and leadership in fraud prevention, but what matters most is the impact these solutions have had in protecting businesses, supporting teams, and making fraud prevention a seamless part of the customer journey. Whether it’s mentoring the next generation, shaping industry standards, or championing mental health in the workplace, my goal is to create lasting, positive change.